We pride ourselves on a high level of allergy awareness and have several processes and procedures in place to manage allergies and anaphylaxis.
We complete anaphylaxis training annually and are experienced in identifying and managing anaphylaxis.
Every Centre has multiple EpiPens on site.
We require online medical information and consent forms to be completed and returned prior to you or your child’s stay.
Guests with food allergies always wear an identifying red wristband during their stay so that we can easily identify them to ensure their safety
We take guests with allergies through the process of how their food is prepared, specially plated by our catering team, and collected, as well as encouraging them to tell us if there are problems with their meal.
We have risk controls in place for specific allergies. This can mean guests bring their own specially packaged food, after consultation and approval from the centre. If the guest is a child, their guardian may be required to attend. We also encourage guests to wear insect repellent, long sleeves and pants during outdoor activities.
Guests who suffer from anaphylaxis should have an ASCIA Action Plan for Anaphylaxis which has been prepared by their doctor. This plan will need to be uploaded when completing the online registration form. You or your child’s registration will not be able to proceed without this document. Guests at risk of anaphylaxis need to bring at least one adrenaline auto injector.
If a guest suffers from asthma they should have an asthma management plan provided by their doctor. This can be provided at time of registration.
If you have any concerns regarding your child’s stay, we encourage you to contact us or even visit the centre before your stay. Our goal is to ensure you feel comfortable about your child’s stay at camp.
Frequently Asked Questions
The Office of Sport support the view held by Anaphylaxis Australia that the term “nut free” should not be used. We have several processes to manage all special diets, particularly the top 11 allergens.
Yes. Our Centres cater for many types of allergies and diets, including gluten free.
We can provide a menu on request for parents needing to consult with their child’s dietician or doctor.
This will vary depending on the diet and medical condition. Our staff are trained to implement multiple strategies when preparing food to minimise cross contamination.
In some instances, such as a medical condition, yes. However, this will need to be discussed with the centre prior to camp.
We can, within reason. Our priority is to provide special diets for medical conditions and religious beliefs. Fussy eaters will find a number of food choices each mealtime.
This will depend on your child’s allergies and medical condition. If they have severe allergies, it’s common for staff to set up a separate table for your child to eat at, but they will not be sitting alone.
Every Centre has a minimum of two EpiPens. Staff are trained in their use and also undertake refresher training.
We have steps in place to ensure your child’s dietary needs are looked after, from recording dietary information, explaining how their food is prepared and checking your child receives the specific meal prepared for them to encouraging them to tell us if they have any problems at any time during meals.
As an additional measure, children with a food related allergy or anaphylaxis wear an identifying red wristband at all times during their stay. Contact the Centre to find out more.
We have a variety of lactose-free milks available, including soy. If your child has a preference, contact the Centre and our catering staff will endeavour to accommodate.
All special diet meals are similar in taste and quality to the standard meals.
Parent testimonial
"We had a very enjoyable weekend at the camp. All the staff were very friendly and helpful and the meals were fab. I'd like to thank Priscilla for her patience with our crew and for going out of her way in being helpful regarding food. The gluten-free pancakes were a hit!"
Diane S