Back to top

Program Officer

More information

If you have questions about this role contact the Program Coordinator at your nearest Sport and Recreation Centre.

At the Office of Sport we are committed to delivering what we promise, trusting others and being trustworthy, owning our actions and decisions, and doing the right thing. We work with sector partners to promote and deliver a vibrant and valued sport and active recreation sector that enhances the lives of the people of NSW.

Job description

A Program Officer is responsible for the development and delivery outdoor education and recreation programs. They facilitate activities on holiday camps and community group programs and deliver school camps in outdoor education. They use the facilities at the centre to deliver fun and inclusive programs to a diverse range of clients.

The nature of our programs and the role of the Program Officer often requires on call, overnight and weekend work with clients (an average of two nights per week).

At the Office of Sport, Sport and Recreation Centres our Program Officers are with the clients for their whole residential experience and will assist in meal times and getting from one activity to another.

Our Program Officers are rewarded with seeing the change a camp can make for a client. From a school child realising they are braver than they ever imagined on the Giant Swing to a community group bringing young people with disability to experience camp for the first time, you are part of something really amazing.

The diversity of our clients and programs keeps this already interesting job truly challenging as you commit to making every client's experience a great one. Program Staff are employed at each of our Centres across NSW. They deliver a suite of fantastic established programs or they customise to achieve outcomes for client groups. 

Key accountabilities

  • Develop and deliver programs to meet client needs including sport and active recreation outcomes for a variety of sport, community, and school groups
  • Conduct activities in accordance with Standard Operating Procedures
  • Maintain high levels of customer service and adapt service delivery styles to match client groups
  • Respond to client requests during programs including dealing with incidents and emergency situations
  • Communicate program details and client requirements to other Centre staff to ensure effective coordination of program components
  • Ensure obligations of the Children and Young Persons (Care and Protection) Act 1998 are met in carrying out duties

Key challenges

  • Ensuring that programs meet the specific objectives required by clients and managing the varied expectations of clients
  • Ensuring the safety of all participants in group activities
  • Maintaining current knowledge of current trends in sport and active recreation and operating standards for activities

Essential requirements

  • Degree level tertiary qualifications in a relevant field or a Certificate IV in Outdoor Recreation and relevant industry experience
  • First aid qualification
  • Current Working With Children Check (WWCC) Clearance 
  • National Criminal Records Check 
  • Ability to work overnight and on weekends
  • Undertake on call responsibilities and reside onsite overnight

Role Description

Program Officer role description

How to apply

If you are interested in this role and would like to see what casual opportunities are available, please contact your nearest centre.

Full time work opportunities are posted on iworkfor.nsw.gov.au.